At Stunning Lingerie, we want you to be thrilled with your lingerie purchase. However, we understand that sometimes preferences may change, or issues may arise. That’s why we have a hassle-free Return and Refund Policy to ensure your satisfaction.
If for any reason you are not completely satisfied with your Stunning Lingerie purchase, you can return the item(s) within [insert number] days of receiving your order. To initiate a return, please follow these simple steps:
Ensure the item is in its original, unworn condition with all tags and packaging intact.
Contact our customer support team at [insert contact email or phone number] to request a Return Authorization (RA) number.
Pack the item securely along with a copy of your order invoice and the RA number provided.
Ship the package to the address provided by our customer support team.
Once we receive your return and verify its condition, we will process your refund. Please note that shipping fees for returns are the responsibility of the customer, except in cases where the item received is damaged or incorrect.
Upon receiving your return, Stunning Lingerie will process your refund to the original payment method used for the purchase. Refunds are typically processed within [insert number] business days after we receive your return. Please allow additional time for your bank or payment provider to complete the transaction.
If you wish to exchange your lingerie for a different size or style, please contact our customer support team, and we will assist you with the exchange process. Exchanges are subject to availability, and any price differences will be adjusted accordingly.
In the unlikely event that you receive a damaged or incorrect item, please contact us immediately. We will arrange for a return or replacement at no additional cost to you.
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